Link In WhatsApp Template Message Is Not Clickable, What Can Be Done?

  • Updated

When your WhatsApp Business API send a message to a number, the URL in the content might not be clickable like the screenshot attached.

number_new.jpeg

 

To make it clickable, the User should click the "CONTINUE" or "LANJUT" option, then it will change into the screenshot below.

number_continued.jpeg

 

This flow is not needed if your number is verified/has a green tick, but it's still advisable to click "CONTINUE" or "LANJUT" because blocking might change the clickability.

number_verified.jpeg

Was this article helpful?

Comments

0 comments

Article is closed for comments.