When you register a WhatsApp Business API Account through us, we will submit a Official Business Account request to Facebook so your name can have green tick.
Sometimes your request will be rejected after careful review. As of now, Facebook has an undisclosed set of criteria that they use to decide Official Business Account.
Please note that very few businesses meet their official business account criteria, refer to this article for more information: https://developers.facebook.com/docs/whatsapp/guides/display-name/#types. This decision doesn't limit your ability to grow and develop your public presence.
You can ask us to resubmit only after 3 months of last submit, because Facebook gives limit on how soon a business can resubmit green tick request.
If your Official Business Account get rejected we advise you to grow your business as usual, hence in the next submission you will have higher probability to get the green tick.