To integrate WhatsApp through Kata.ai in Qiscus Multichannel, follow the steps below.
- Submit your ticket at https://support.qiscus.com/hc/en-us/requests/new to request for WhatsApp integration by including:
- App ID
- The credentials of the
Kata WhatsApp(username and password)
We need this credential to generate
user encoded tokens, which require a username and password.
That's it for WhatsApp integration through Kata.ai. Next you need to make sure the integration is working on Qiscus Multichannel.