To integrate WhatsApp in Qiscus Multichannel, We need
Encoded User Token, which require a username and password. Follow this step to generate Encoded User Token.
- Open Encode to Base64 format application or you can use other encoder apps of your choice.
- Copy the credentials of the WhatsApp (username and password), with the format
- Click Encode button.
- If the process has been completed, Encoded User Token will be generated. Save the token.
After you get the Encoded User Token, you can integrate WhatsApp in the Qiscus Multichannel dahsboard by following the steps in this Documentation.
That's it for WhatsApp integration. Next you need to make sure the integration is working on Qiscus Multichannel.