Omnichannel Chat Version 3.19.0 Release

  • Updated

Announcement: April 27, 2023


Hi there, Good news! We have made some improvements in Omnichannel version 3.19.0. You can fully experience this version starting April 27 , 2023. Below is the list of changes:

  • Message Template Sample

Qiscus presents the Message Template Sample feature in compliance with the latest WhatsApp policy. Therefore, you will need to include a sample if the header, body, or button of the template that you create through the Qiscus Omnichannel Chat dashboard contains variable values.


For further information, feedback, or questions about the changes above, please feel free to drop us some feedback at

Best regards,
Product Team

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