Previously during sending from our client side SDK on Multichannel type of applications, you can send url from your own uploader like payload below:
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.
.
"type": "file_attachment",
"payload": {
"caption": "yourcaption",
"file_name": "yourfile.jpg",
"url": "yourownURL"
}
.
.
.
Currently, you must use our uploader like in the sample app SDK to upload file to our Multichannel server and send to Qiscus Chat SDK.
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.
.
"type": "file_attachment",
"payload": {
"caption": "yourcaption",
"file_name": "yourfile.jpg",
"url": "URL_from_our_UploaderServer"
}
.
.
.
more details and the sample can refer here : https://documentation.qiscus.com/multichannel-customer-service/channel-integration#mobile-in-app-widget
If you have any more question or concern, please open ticket to our support team here: https://support.qiscus.com/hc/en-us/requests/new
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