Multichannel Android Version 2.3.0 Release

  • Updated

Hi there, Good news! We have made some improvements in Multichannel Android. Below are the list of changes:

  • Block & unblock WhatsApp user id feature
  • Adding “Add Agent” feature in agent dashboard
  • Token implementation
  • Add time for system event
  • Add WhatsApp Metrics in Admin/Supervisor analytics dashboard if integrated with WhatsApp channel
  • Change copywriting “HSM” to “Message Templates”
  • Expand to read more for notification Multichannel Android
  • Fix user interface of Tags

For further information, feedback or questions about the changes above, please feel free to drop us some feedback at

Best regards,
Multichannel Product Team

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