Multichannel Version 2.8.8 Release

  • Updated

Hi there, Good news! We have made some improvements in Multichannel. Below are the list of changes:

  • API GET Agent by Division
  • Add stripe for payment method
  • Adding the maximum character of WhatsApp HSM content
  • Enhance empty room page
  • Enhance performance on the inbox page
  • Search agents can use <Enter> instead of button in agent management
  • Restrict WhatsApp HSM to +62 phone number only
  • Change system event for HSM 24 hours only
  • Removing room participant in chunk
  • Prevent scrollTop error
  • Hotfix pagination of filter
  • Hotfix Facebook postback for quick-reply type
  • Hotfix line space in tag suggestion
  • Hotfix disable menu list when admin is clearing search
  • Hotfix for WhatsApp unknown contact
  • Hotfix handle error when room not found in WhatsApp group
  • Hotfix limit of a search tag
  • Hotfix remove symbol when edit agent name and change the width of agent list
  • Hotfix clear WhatsApp HSM form by cancel
  • Hotfix disable active menu tab when an agent is not selected
  • Hotfix display base color for the custom color dashboard
  • Hotfix bot params error if no user_id or sender_email sent
  • Hotfix WhatsApp voice file rendered as a non-extension file
  • Fix disconnect custom channel issue
  • Fix old room appearing again when ignoring expired new messages
  • Fix default toggle of welcome dialog to have a value of true

For further information, feedback or questions about the changes above, please feel free to drop us some feedback at

Best regards,
Multichannel Product Team

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