Multichannel Version 2.4.0 Release

  • Updated

Hi there, Good news! We have made some improvements in Multichannel. Below are the list of changes

  • Add render WhatsApp reply feature
  • Add LINE sticker rendering feature
  • Add new serve status param, separate served customer room status
  • Add new endpoint for getting customer room by room id
  • Add confirmation popup for deleting broadcast template
  • Change register link url to
  • Ignore tls error
  • Hotfix empty room list after changing name in supervisor page
  • Hotfix custom channel not unresolving even after user chat again
  • Fix handle unauthorize of supervisor
  • Fix wrong supervisor update password url
  • Fix color for conversation's link
  • Fix disable enable if URL input submit ticket is not saved
  • Fix Qiscus webhook not passing request params anymore

For further information, feedback or questions about the changes above, please feel free to drop us some feedback at

Best regards,
Multichannel Product Team

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