Announce: 15 July 2022
Hi there, Good news! We have made some improvements in Multichannel version 3.9.1. You can fully experience this version starting July 15, 2022. Below is the list of changes:
- Remove system event Customer Initiate/Business Initiate ended
Previously, when session of one of the chat rooms of the WhatsApp channel ended, the Qiscus system would send an event ended session "Customer Initiate/Business Initiate ended". This system event will cause the chat room position to rise to the top. But don't worry, we have made improvements to remove this event system so that the chat room order will be more optimal.