Multichannel Version 3.6.0 Release

November 26, 2024

Announce: 12 May 2022

Hi there, Good news! We have made some improvements in Multichannel version 3.6.0. You can fully experience this version starting May 12, 2022. Below is the list of changes:

Enhance Customer Group

From now on, you can segment your customers based on their interests in a single Customer Groups tab. Add customers into a group manually or filter based on the Customer Properties.

Other enhancement and bug fixes :

Fix unable to register the same email for an agent
Fix Anomaly Sync when open room ID
Fix update documentation link for WhatsApp API
Fix a different number of rooms on the list Assign Agent and List of Agent in Analytics
Hotfix save data in Customize WhatsApp Profile feature
Fix can't scroll down old rooms in supervisor and agent accounts
Fix misleading email body for self top-up credit

For further information, feedback, or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.

Best regards,
Product Team

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