Multichannel Version 3.2.1 Release

November 26, 2024

Announce: December 3, 2021

Hi there, Good news! We have made some improvements in Multichannel version 3.2.1. You can fully experience this version starting December 3, 2021. Below is the list of changes :

Enhance TAG list in Inbox Page

Now, you can view not only five but all the TAGs that you have when you want to set specific TAG in a room. TAGs list will show more when you scroll down in the TAG list section.

Other enhancement and bug fixes :

Fix disconnect WhatsApp channel API
Fix form add when broadcast from the customer group page
Fix issue when broadcast to customers who change/deactivate their phone number
Fix glitch on sessional room
Fix broadcast file id V3
Fix sync toggle auto-assign agent and custom agent allocation
Fix queue broadcast message
Fix render header broadcast template type image in inbox page
Fix get phone number in detail contact

For further information, feedback, or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.

Best regards,
Product Team

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