Multichannel Version 3.2.1 Release

  • Updated

Announce: December 3, 2021


Hi there, Good news! We have made some improvements in Multichannel version 3.2.1. You can fully experience this version starting December 3, 2021. Below is the list of changes :

  • Enhance TAG list in Inbox Page

Now, you can view not only five but all the TAGs that you have when you want to set specific TAG in a room. TAGs list will show more when you scroll down in the TAG list section.


Other enhancement and bug fixes :

  • Fix disconnect WhatsApp channel API
  • Fix form add when broadcast from the customer group page
  • Fix issue when broadcast to customers who change/deactivate their phone number
  • Fix glitch on sessional room
  • Fix broadcast file id V3
  • Fix sync toggle auto-assign agent and custom agent allocation
  • Fix queue broadcast message
  • Fix render header broadcast template type image in inbox page
  • Fix get phone number in detail contact

For further information, feedback, or questions about the changes above, please feel free to drop us some feedback at

Best regards,
Product Team

Was this article helpful?



Please sign in to leave a comment.