Make sure the handover agent feature in your Robolabs is activated, by turning on the Active toggle found on the Handover Agent page.
Articles in this section
- How to upload a Bot Template if it is more than the conditions that have been set in Robolabs?
- What is the maximum number of intent lines that can be uploaded in a Bot Template?
- I've assigned several intents to the specified agent, but can't handover to the agent yet. What should I do?
- The bot can not respond to conversations from users. What should I do?
- Can Robolabs be integrated with external systems?
- The bot project that I've integrated with Dialogflow, still can't get into Multichannel?
- Is it possible to integrate with bot engines other than Dialogflow?