Announce: June 9, 2021
Hi there, Good news! We have made some improvements in Multichannel version 2.24. You can fully experience this version starting June 9, 2021. Below are the list of changes :
As your customers getting more and more connected with Qiscus Multichannel Chat, you will realize you might want to come back to check for previous customers or messages. And since you already got more chat rooms, we provided a search feature for you to find your customer or message faster. So you can search the customer or message list you think you need to retrieve.
Please read the points below for more details about the Search Customer and Message feature.
- You can input any text on the Search text field, and the Customer and Message tab will appear
- You can search any room based customer name and message or file name.
- Not only that, but you will redirect to message position when select the search message result.
- Please note, input more than 2 characters to search any customer or message.
- Search Message feature for enterprise only.
- Support WA API Plan
- Enhance Flow Inbox
- Chrome access in iPad
- Enhance Custom Channel API
Some Other Enhancements and bugs fix
For further information, feedback, or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.
Multichannel Product Team