Multichannel Version 1.16.4 Release

  • Updated

Hi there, Good news! We have made some improvements in Multichannel. Below are the list of changes

  • Display all tag in chat room
  • Add unread indicator in browser's tab
  • Play sound notification when there is new unserved customer
  • Add ways to override initial country code for Multichannel Javascript SDK login form
  • Render notes as markdown inside additional info sidebar
  • Add capability to send Facebook webhook to other URL
  • Remove text transformation of notes
  • Remove error popup on get available agent and room tag in inbox
  • Add delay on first interaction to prevent race condition
  • Add Rupiah currency on plans
  • Hotfix customer info not updated after resolved by agent
  • Hotfix argument error when WhatsApp downloading file and refreshing token
  • Hotfix for when room's is resolved the 'is_waiting' and 'is_resolve' room options are not updated in custom channel
  • Hotfix overflowing agent role in bulk transfer modal
  • Hotfix charAt error at confirm transfer page if there's slow internet connection
  • Hotfix WhatsApp location with empty address
  • Hotfix bug on saving file with trailing space
  • Hotfix custom channel can be taken over by all agent

For further information, feedback or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.

Best regards,
Multichannel Product Team

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