Multichannel Version 1.16.4 Release

November 26, 2024

Hi there, Good news! We have made some improvements in Multichannel. Below are the list of changes

Display all tag in chat room
Add unread indicator in browser's tab
Play sound notification when there is new unserved customer
Add ways to override initial country code for Multichannel Javascript SDK login form
Render notes as markdown inside additional info sidebar
Add capability to send Facebook webhook to other URL
Remove text transformation of notes
Remove error popup on get available agent and room tag in inbox
Add delay on first interaction to prevent race condition
Add Rupiah currency on plans
Hotfix customer info not updated after resolved by agent
Hotfix argument error when WhatsApp downloading file and refreshing token
Hotfix for when room's is resolved the 'is_waiting' and 'is_resolve' room options are not updated in custom channel
Hotfix overflowing agent role in bulk transfer modal
Hotfix charAt error at confirm transfer page if there's slow internet connection
Hotfix WhatsApp location with empty address
Hotfix bug on saving file with trailing space
Hotfix custom channel can be taken over by all agent

For further information, feedback or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.

Best regards,
Multichannel Product Team

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