Hi there, Good news! We have made some improvements in Multichannel. Below are the list of changes
- Display all tag in chat room
- Add unread indicator in browser's tab
- Play sound notification when there is new unserved customer
- Add ways to override initial country code for Multichannel Javascript SDK login form
- Render notes as markdown inside additional info sidebar
- Add capability to send Facebook webhook to other URL
- Remove text transformation of notes
- Remove error popup on get available agent and room tag in inbox
- Add delay on first interaction to prevent race condition
- Add Rupiah currency on plans
- Hotfix customer info not updated after resolved by agent
- Hotfix argument error when WhatsApp downloading file and refreshing token
- Hotfix for when room's is resolved the 'is_waiting' and 'is_resolve' room options are not updated in custom channel
- Hotfix overflowing agent role in bulk transfer modal
- Hotfix charAt error at confirm transfer page if there's slow internet connection
- Hotfix WhatsApp location with empty address
- Hotfix bug on saving file with trailing space
- Hotfix custom channel can be taken over by all agent
For further information, feedback or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.
Best regards,
Multichannel Product Team
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