Hi there, Good news! We have made some improvements in Multichannel. Below are the list of changes
- Only show more and reply button when active channel is Qiscus Widget
- Add follow event as message in Line
- No message will be sent if message text is empty in Bot Line
- Prevent app channel from having multiple associable data
- Hotfix parameter of candidate_agent always null in agent allocation webhook
- Hotfix make room_id in channels optional, if it's nil then return all other agents
- Hotfix chat list not realtime after handover from agent
- Hotfix the width of upgrade plan button in subscription
- Hotfix chat templates not showing in agent dashboard
- Fix URL of Qiscus Multichannel in send chat history to customer when resolved email
- Fix loading position when accessing unread chat
- Fix image with text payload cant be sent in FB channel
For further information, feedback or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.
Multichannel Product Team
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