Multichannel Version 1.15.0 Release

November 26, 2024

Hi there, Good news! We have made some improvements in Multichannel. Below are the list of changes

Hotfix bubble positioning issue that occurred when is_customer attribute isn't exist
Hotfix sendCustomChannelData on BotController
Improve endpoint of Facebook Messenger and Telegram
Handle "Get started" message in Facebook Messenger
Use contact name instead of WhatsApp number if the chat comes from Whatsapp channel
Fix search chat templates in setting page
Fix pagination by adding limit in the assignment agent list
Fix unserved count value of null in admin dashboard if "Agent can takeover unserved customer" feature is disabled
Fix toggle bot button not active after conversation is resolved
Fix post system event for the first time chat
Fix copywriting in confirm transfer detail page
Fix action buttons UI in chat templates if the page is zoomed in
Custom channel now provide is_customer extras attribute
Enhance UX for delete and reply in message detail
Change `Qismo` URL to `Multichannel` in payment email
Sanitize code in additional info
Sanitize name of agent in last message chat list, message from system event, assignment agent list and agent management setting

For further information, feedback or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.

Best regards,
Multichannel Product Team

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