Multichannel Version 1.15.0 Release

  • Updated

Hi there, Good news! We have made some improvements in Multichannel. Below are the list of changes

  • Hotfix bubble positioning issue that occurred when is_customer attribute isn't exist
  • Hotfix sendCustomChannelData on BotController
  • Improve endpoint of Facebook Messenger and Telegram
  • Handle "Get started" message in Facebook Messenger 
  • Use contact name instead of WhatsApp number if the chat comes from Whatsapp channel
  • Fix search chat templates in setting page
  • Fix pagination by adding limit in the assignment agent list
  • Fix unserved count value of null in admin dashboard if "Agent can takeover unserved customer" feature is disabled
  • Fix toggle bot button not active after conversation is resolved
  • Fix post system event for the first time chat
  • Fix copywriting in confirm transfer detail page
  • Fix action buttons UI in chat templates if the page is zoomed in
  • Custom channel now provide is_customer extras attribute
  • Enhance UX for delete and reply in message detail
  • Change `Qismo` URL to `Multichannel` in payment email
  • Sanitize code in additional info
  • Sanitize name of agent in last message chat list, message from system event, assignment agent list and agent management setting

For further information, feedback or questions about the changes above, please feel free to drop us some feedback at

Best regards,
Multichannel Product Team

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