Multichannel Version 1.13.0 Release

November 26, 2024

Hi there, Good news! We have made some improvements in Multichannel. Below are the list of changes

Hotfix customer bubble issue after the chat room's edited
Fix avatar not showing up for channels outside of Qiscus channels
Fix unserved/served status is not updated if the room is pinned
Fix email not showing up after being edited
Fix show customer info in agent and admin
Fix customer info not showing for chat room outside Qiscus channels
Sanitize edit chat room content
Hide served / unserved in chat list for agents
If custom agent allocation is enabled, auto-assign agent toggle should be disabled
Hide "Change User" and "Resend Verification" button when verification email is still loading
Reset active chat if admin click Ongoing tab and there is no chat in Ongoing tab
Improve endpoint of WhatsApp and Line

For further information, feedback or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.

Best regards,
Multichannel Product Team

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