It is not possible at the moment to get the number of the unread count. The number of unread counts only exists for 1-on-1 and Group type. For further information regarding difference among 1-on-1, Group, and Channel you can refer to the docs below:
Android: https://documentation.qiscus.com/chat-sdk-android/chat-room-types#chat-room-type-comparison-table
Javascript: https://documentation.qiscus.com/chat-sdk-javascript/chat-room-types#chat-room-type-comparison-table
iOS: https://documentation.qiscus.com/chat-sdk-ios/chat-room-types#chat-room-type-comparison-table
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