Omnichannel Chat Version 3.40.0 Release

Hi there, Good news! We are excited to introduce Live Chat 2.0, the latest version of our live chat feature in Qiscus Omnichannel Chat. You can start experiencing this version on 4 September. Below are the highlights of what’s new:

• Real-Time Builder: Customize your live chat and instantly preview changes without needing to save first.

• Improved Integration Page: Changing the integration page into single horizontal screen that showing all channels and separating setting into another tab, allowing user to focus on one step at a time.

  

• Improved Channel Page: Changing the channel display from a card-based layout into list-based with a search bar to a cleaner, more structured list view. We also add channel ID in a channel list, allowing user to find their channel ID quickly.

  

  

• Streamlined Integration Page: Manage channels on a single screen, making setup and customization easier and more efficient.

Benefits of Live Chat 2.0

• Faster Customization: Real-time preview helps you save time and work more efficiently.

• Simpler Navigation: Tabs make it easier to identify and configure exactly what you need.

• Brand Consistency: Apply your brand’s color palette across all live chat elements with one setting.

• Improved Workflow: Integration and customization steps are streamlined into a smoother process.

Best Regards,
Product Team