Omnichannel Chat Version 3.15.18 Release

November 26, 2024

Announce: 5 January 2023

Hi there, Good news! We have made some improvements in Omnichannel version 3.15.18. You can fully experience this version starting January 05, 2023. Below is the list of changes:

Adding Last Update MAU on The Subscription Page

Qiscus adds information about Usage Activity on the Subscription page to make it easier for you to find out how many Monthly Active Users (MAU) you have used. This information will be updated every day at 4 pm.

Other Enhancements:

Improvement on Index Elasticsearch performance

Other Bug fixes:

Fix chat rooms move around
Fix the broadcast log is stuck on sending status due to restart job / deploy ENV
Fix the issue of MAU on the last payment
Fix the issue of the start chat button changing
Fix failed to send broadcast with Upload from CSV method
Fix new session webhook is sent twice
Fix error on Block Customer feature
Fix User Interface break in square resolution
Fix created some new pages when integrating Facebook
Fix the initial chat from the customer not becoming a new chat room even though the old chat room has been resolved with the sessional room setting on
Fix allocate assign agent issue
Fix bubble chat issue

For further information, feedback, or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.

Best regards,
Product Team

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