Announce: 27 October 2022
Hi there, Good news! We have made some improvements in Omnichannel Chat version 3.14.0. You can fully experience this version starting October 27, 2022. Below is the list of changes:
- Broadcast to All Channels
WhatsApp is one of the most widely used channels for sending broadcast messages. Yet, since a business typically has many channels that are used to communicate with customers, sending a broadcast message to another channel increases the likelihood that the message will be delivered better. Qiscus new feature, Broadcast to All Channels will help you to send broadcast messages to more than 5 channels other than WhatsApp such as Facebook, Instagram, Telegram, Line, and Custom Channel.
- Improvement in deleting a channel will cause the chat room set to resolve
user_idvalidation in Custom Channel
Other Bug fixes:
- Fix the set default value for
truein new AppID
- Fix not updated
- Fix reindex issue
For further information, feedback, or questions about the changes above, please feel free to drop us some feedback at https://support.qiscus.com/.