Currently, the WA template doesn't allow a new line inside the variables. You can only do standard formatting, like the following guideline:
https://faq.whatsapp.com/general/chats/how-to-format-your-messages/?lang=fb
So if you have this template
Hello {{1}}
and you want it to be
Hello dear customers,
please enter your name
Then it's impossible to enter new line in the {{1}} variable. If you enter "dear customers, /n please enter your name" or the likes then WA will not encode it to be new line.
The Newline within a template will change the template structure and can make it too flexible, hence defeating the purpose of the approval system.
So the best thing to do is making a template with the structure that you want:
Hello {{1}},
please enter your name
Please make sure all of your templates are using the correct format, to assure the templates will get approval from the Facebook team.
Comments
0 comments
Article is closed for comments.