Can I add line breaks in WA broadcast template parameters?

  • Updated

Currently, the WA template doesn't allow a new line inside the variables. You can only do standard formatting, like the following guideline:


So if you have this template 

Hello {{1}}

and you want it to be

Hello dear customers,
please enter your name

Then it's impossible to enter new line in the {{1}} variable. If you enter "dear customers, /n please enter your name" or the likes then WA will not encode it to be new line.

The Newline within a template will change the template structure and can make it too flexible, hence defeating the purpose of the approval system.

So the best thing to do is making a template with the structure that you want:

Hello {{1}},

please enter your name

Please make sure all of your templates are using the correct format, to assure the templates will get approval from the Facebook team.

Was this article helpful?



Article is closed for comments.