Multichannel Version 1.14.0 Release

  • Updated

Hi there, Good news! We have made some improvements in Multichannel. Below are the list of changes

  • WA filename upload improvement
  • Add time info (hour) in `All` list room tab for admin and `Ongoing` list room tab for agent
  • Minimize avatar shadow in customer & chat info section
  • Add App ID info in invoice due email
  • Remove text caption from line's postback button
  • Hotfix chat template completion
  • Hotfix update documentation message and webhook in bot integration
  • Fix email verification issue
  • Fix export chat email (delete customer name)
  • Fix copywriting of `null` in email verification
  • Fix get unserved customer area if `Agent can takeover unserved customer` configuration is disabled

For further information, feedback or questions about the changes above, please feel free to drop us some feedback at

Best regards,
Multichannel Product Team

Was this article helpful?



Please sign in to leave a comment.